Officeworks Gift Card

 

Changes to Gift Cards Expiry

From 10 December 2018 in SA


  • Selected gift cards and vouchers sold are valid for 3 years, even if they are pre-printed with a shorter expiry period
  • Once gift cards and vouchers are purchased, administration fees that reduce the card balance are prohibited

Some gift cards and vouchers are exempt - further details at www.sa.gov.au/giftvouchers

Existing terms and conditions apply to gift cards and vouchers bought before 10 December 2018.

Frequently Asked Questions

  1. Does my gift card purchased prior to 10 December have a 3 year expiry?
    No. This is a new update to all gift cards sold on or after the 10 December 2018 in SA. Selected gift card brands will make this change nationally. In addition, Coles Group gift cards have a 4 year expiry, from the issue date..

  2. What if I want to find out the expiry date of my gift card?
    For Coles Group gift cards, go to Check Gift Card Balance

    For gift cards sold in SA on or after 10 December 2018 the expiry will be 3 years from the Issue Date. Please refer to the Issue date Month/Year on the back of the gift card.

  3. What if I want to return a gift card and repurchase after the 10 December to get the 3 year expiry on my gift card purchase?
    There are no returns or refunds for change of mind purchases on gift cards as per current Key conditions of use.

  4. Will there be a message on my receipt?
    For Coles Group gift cards the expiry date will be printed on the customer receipt.
    For other gift cards there will be no message printed on the receipt or at the register.

  5. What if I purchased a gift card in SA, however don’t live in SA and want to redeem the card in another state, how does this affect the expiry?
    For Third Party Gift cards, the expiry will be 3 years as this change applies to all gift cards sold in SA after 10 December 2018. Coles Group gift cards have a 4 year expiry, from the issue date.

  6. Are there any Third Party gift cards* exempt from 3 Year expiry legislation in SA?
    Yes. Some Third Party gift cards* simply do not expire e.g. iTunes

    There are other exemptions offered under the legislation. For more information refer to www.sa.gov.au/giftvouchers

    * Third Party gift cards are other gift cards that are not Coles Group or Coles Group & Myer gift cards.

Information relating to changes to Gift Card expiry in NSW.