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Safeguarding your personal information is important to the Coles Group and Myer Pty Ltd. We are committed to complying with the Privacy Act 1988 (Cth) and all other applicable privacy laws.
Coles Group provides the Gift Card and associated services and arrangements, including allowing for participating retailers to accept the Gift Card. In order to do this, Coles Group and its related bodies corporate (“Coles Group”) and Myer Pty Ltd (“Myer”) may need to collect personal information (such as your name, address, contact details and transaction information) when you use the Gift Card at participating retailers or otherwise deal with us in relation to your Gift Card.
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To deliver and manage the Gift Card facility, your information may be shared with members of Coles Group, Myer and business partners who assist Coles Group and Myer to run the Gift Cards program, such as IT contractors, delivery companies, mail houses and call centres. These disclosures to business partners will be protected by commercially binding agreements.
In the future, members of Coles Group may use your information to advise you of special offers or promotions, and may also use your information in a de-identified form for the purposes of research and analysis. However, we will not share information collected in relation to the Gift Card with any other businesses for marketing purposes. If you do not want to receive marketing information from Coles Group, please call us on 1300 725 159.
When you register with Coles Group & Myer Corporate Services, your information is stored in a safe and secure environment. When you place a Gift Card order, it is sent to our supplier partners in an encrypted form using Secure Sockets Layer (SSL) technology. SSL technology is the standard form of encryption that is used by major banking institutions and e-commerce websites.
When you sign in to any service that we may offer on this site, the information collected is compared with the details we stored when you first registered with us for that service.
When submitting feedback or questions via email, it is very important that you do not disclose any details that could be used by others to gain access to your personal information. This includes your card number and any PINs or passwords.
Please make sure you secure your card numbers, PINs and passwords at all times.
Our site contains links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices of third parties or the content of other web sites to which you provide your personal information. Please take care at all times to check whose site you are visiting.
A cookie is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive, so you can be recognised when you return. You may set your browser to notify you when you receive a cookie.
Cookies are used on this web site to monitor the traffic to the site. They are used to count the number of visitors to each page and to track the path each visitor takes to navigate this web site, but no personal information about you is collected during this process.
All online services that we offer use cookies as part of the sign in process. They are used to store a session ID that assists us to deliver information to you as part of the relevant service. They are not used for any other purpose on this site, nor to track your Internet activity once you leave.
We use high security levels for our online services. We use security levels which are standard for Internet banking and large scale e-commerce sites. You can check the security level of a web page by clicking on your Internet browser's padlock or key icon.
Encryption is the standard way of protecting your information as it is transmitted between you and us. This involves converting the information into an unreadable code using a "key" (and also de-coding it using this "key"). The longer the key, the more difficult it is for others to break the encrypted code.
From time to time and in line with customer expectations and legislative changes, our privacy and security policies and procedures will be reviewed and, if appropriate, updated. You should therefore check this Privacy and Security Notice every time you propose to use our website or submit information to us.
If you wish to access or update your personal information as held by Coles Group or Myer in relation to the Gift Card, or if you have any questions about this notice, you can contact the Coles Group & Myer Corporate Services team on 1300 725 159.
You can also contact us by email: corporate.services@coles.com.au. Please note: to ensure that we properly protect your privacy and for security reasons, we cannot respond to your query via email if the answer would disclose information personal to you, or confidential to your company. You will be directed to contact us using another method if this occurs.
A copy of the Coles Group Privacy Policy is available at www.colesgroup.com.au
A copy of the Myer Pty Ltd Privacy Policy is available at www.myer.com.au
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