FAQ's: Ordering Gift Cards
How do I order a gift card? Will I get a receipt or tax invoice?
What are the Gift Card Order Terms and Conditions? Can I order cards from outside Australia?
What if I want to change or cancel my order? Can I negotiate a discount on orders?
How do I find out the status of my order?    
Is there a minimum dollar amount or number of gift cards
I need to purchase in an order?
   
 
  How do I order a gift card?
All bulk corporate Gift Card orders are placed through the Coles Group & Myer Corporate Services team using the Gift Card Order Form.
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  What are the Gift Card Order Terms and Conditions?
The Gift Card Order Terms and Conditions contain important information about ordering gift cards through Coles Group & Myer Corporate Services. Please take time to read the Gift Card Order Terms and Conditions before you place an order.

IMPORTANT NOTE TO CLIENTS. Our Gift Card Order Terms and Conditions have recently changed: click here for details.
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  What if I want to change or cancel my order?
Orders can be cancelled up until the time the gift cards are activated. Please note that cancellation fees and charges will apply.
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  How do I find out the status of my order?
The status of an order can be checked by calling the Coles Group & Myer Corporate Services team on 1300 725 159.
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  Is there a minimum dollar amount or number of gift cards I need to purchase in an order?
There is no minimum quantity of cards you can order. The minimum dollar amount that can be loaded onto a gift card is $5.00.
There are additional fees and charges (e.g. delivery) that may apply irrespective of the number of cards ordered or the total value of an order.
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  Will I get a receipt or tax invoice?
Yes. A tax invoice is issued as soon as Coles Group & Myer Corporate Services process your order. If an order is cancelled, an adjustment note is issued.
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  Can I order cards from outside Australia?
Yes, we accept orders from overseas, but only deliver to Australian business and residential street addresses.
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  Can I negotiate a discount on orders?
For specific questions about your business and discounts, please contact Coles Group & Myer Corporate Services on 1300 725 159.
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