FAQ's: About Gift Cards
What type of gift cards can I purchase? Where can the gift cards be used?
Can I choose from multiple card designs? What are the Gift Card Terms of Use?
Are gift cards secure? How does the recipient know how much is left on a gift card?
How will my gift card be presented? Can more value be added?
Can I create a customised message for
my Gift Card Presentation Folder?		 What if a gift card is lost or stolen?
Do Coles Group & Myer Gift Cards expire?    
 
  What type of gift cards can I purchase?
You can purchase either:
• a Coles Group & Myer Gift Card that can be used at thousands of store locations throughout Australia including: Myer, Target, Baby Target, Target Country, Kmart, Coles Supermarkets, Coles Central, BI-LO, Pick ‘n' Pay Hypermarkets, Liquorland, Vintage Cellars, 1st Choice Liquor Superstore and Officeworks.
    OR
  • a Gift Card to use at a favourite store: Myer, Target, Kmart, Coles, Officeworks, Liquorland, 1st Choice Liquor Superstore or Vintage Cellars
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  Can I choose from multiple card designs?
Each participating retailer has nominated a single Gift Card design for corporate orders.
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  Are gift cards secure?
Before a gift card can be used at one of the participating retail stores or to access our telephone and Internet card management services, the gift card order must be activated using a confidential “Bulk Activation Code”. Once an order is activated, the cards must be treated like cash, as lost or stolen cards cannot be replaced or refunded.
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  How will my gift card be presented?
All Coles Group & Myer gift cards are presented on a specially designed presentation folder, which is matched to the chosen gift card design.

Click here to view Sample Gift Card Presentation Folder
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  Can I create a customised message for my Gift Card Presentation Folder?
Yes, you can create a custom message that is up to 400 long characters (including spaces). The message you create will appear on all gift cards in an order.
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  Do Coles Group & Myer Gift Cards expire?
Our gift cards expire two years after the date of issue.
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  Where can the gift cards be used?
This depends on whether you choose a card for use throughout a single store network (eg. Target) or the Coles Group & Myer Gift Card, which can be used at thousands of participating store locations. Find out more about our gift cards. Please note that conditions and exclusions apply.

Review our Gift Card Terms and Conditions of Use.
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  What are the Gift Card Terms of Use?
The Gift Card Terms of Use set out all of the conditions governing the use of our gift cards. They contain important information that should be read and understood before you purchase or use a gift card. Please take time to view the complete set of terms and conditions on this website.
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  How does the recipient know how much is left on a gift card?
Gift card holders can check their remaining card balance by calling 1300 304 990, at our online card management service and at most registers in participating stores. Cardholders will need their 17-digit card number and 4-digit Access PIN to access these services.
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  Can more value be added?
Once a gift card has been loaded, the card's value cannot be increased.
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  What if a gift card is lost or stolen?
Once gift cards are activated, they should be treated like cash, as lost or stolen cards cannot be replaced or refunded.
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