Contact Us



Send an email to our Customer Response Team. For your security, please do not include personal details about your card, including your Gift Card number or 4-digit PIN.



Available 24 hours a day, 7 days a week.

Within Australia: 1300 304 990
Outside Australia: + 61 3 9093 1123

If you have questions on behalf of a company, please contact the Coles Group & Myer Corporate Services Team on 1300 725 159.

National Relay Service

If you are deaf, or have a hearing or speech impairment:

1.  Contact us through the National Relay Service

2.  Provide the NRS with the Coles number you wish to call

For more information,  visit



Please send written correspondence to:

Coles Group & Myer Gift Cards
GPO Box 5342
VIC 3001