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General questions

Can I still buy and use paper gift vouchers?

From August 2004, gift cards replace paper gift vouchers.

You can still use existing paper gift vouchers in stores.

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Are there any fees or charges associated with gift cards?

We do not charge any fees on gift cards or for using gift card related services.

When you go online to visit our website (eg. to check your card balance) your regular telecommunications and Internet Service Provider (ISP) charges apply.

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I want to buy gift cards on behalf of a company – what do I do?

If you wish to purchase gift cards on behalf of a company, please contact the Coles Group & Myer Corporate Services Team on 1300 725 159.

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Who do I phone if I have questions about my gift card?

Please contact our Customer Response Team on 1300 304 990 with any questions you have. You can also email us.

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Who is Coles Group Limited?

Coles Group Limited is one of Australia's largest retailers with more than 2900 stores throughout Australia and New Zealand.

Find out more about Coles Group Limited by visiting the Coles Group website.

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