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Common questions

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How do I ...

...find out how much is left on my gift card?
...get a list of purchases made with my gift card?

General questions

Can I still buy and use paper gift vouchers?
Are there any fees or charges associated with gift cards?
I want to buy gift cards on behalf of a company – what do I do?
Who do I phone if I have questions about my gift card?
Who is Coles Group Limited?

Buying gift cards

What’s the difference between The Coles Group & Myer Gift Card and a store gift card?
Where can I buy gift cards?
Can I buy gift cards online?
Can I collect FlyBuys points when I buy a gift card?
Can I choose the value of the gift card?

Using gift cards

Will my gift card expire?
Can I add more value to my gift card?
What should I do if my gift card is damaged, lost or stolen?
Can I collect FlyBuys points when I use my gift card?
Is there anything I can’t use my card for?

More questions about using gift cards...

About this website

What are the Terms & Conditions of this website?
What is the privacy policy for this website?
Are my details secure when I sign in to check my balance or purchase history?
What are the Gift Card Terms of Use?

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